In all cases, contact your supplier for product support. Ingate customers who require EMERGENCY support services should obtain an emergency support contract, also available through the vendor, reseller or distributor. Users with an emergency support contract are welcome to contact CTD's emergency support line.

You can prevent most SIP problems when you run the Startup Tool (SUT) first.

Most support errands are resolved by reading or searching our manuals.

Did you forget your admin password? Then check our How to section.

Emergency Support

24 hour emergency hotline

24 hour support is only available with a pre-existing emergency support contract in place. 24 Hour emergency support is only available for preexisting installations that are out of service and is not for installs or scheduled configuration changes. Please contact sales if you require an emergency support contract.


For non-support related information about Ingate Systems, please contact us.

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